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Troubleshooting Automation Direct Update Mode=Data Transfer Issue

Question:

I am facing an issue while trying to load spare screens. After receiving a message to update the firmware on a new screen from Automation Direct, I am now stuck in the red screen = Update Mode=Data Transfer. I have followed the troubleshooting steps provided in the manual but to no avail. Is there a workaround available for this issue? Any suggestions would be greatly appreciated. Thank you.

Top Replies

Upon attempting to reupload the firmware, the message "Firmware Transfer Complete" appears. However, there is another issue as a red screen flashes with an error message.

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Frequently Asked Questions (FAQ)

FAQ: FAQs:

Answer: 1. Q: How can I resolve the issue of being stuck in the red screen = Update Mode=Data Transfer when trying to load spare screens from Automation Direct? If you have followed the troubleshooting steps provided in the manual without success, you can try resetting the device or contacting Automation Direct support for further assistance.

FAQ: 2. What should I do if I receive a message to update the firmware on a new screen but encounter issues during the update process?

Answer: If you are facing difficulties during the firmware update process, it is recommended to carefully follow the instructions provided by Automation Direct or seek help from their technical support team.

FAQ: 3. Is there a workaround available for the Automation Direct Update Mode=Data Transfer issue when loading spare screens?

Answer: If you are looking for a workaround for the Update Mode=Data Transfer issue, you may try resetting the device, checking for any software updates, or reaching out to Automation Direct for specific troubleshooting steps tailored to your situation.

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